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Performance Indicators, Perception Measurement & CIP

Submitted by astucken Wed, 01/28/2015 - 10:06

Objective:

Understand how to develop KPIs based on strategy
Have learned how to identify and priorities stakeholders for all measurement areas
Know why performance indicators should be mirrored by perception measurements
Understand the results dimensions scope and relevance of measurements
Understand about target setting, trends and comparisons
Have an introduction to the basic ideas of Excellence
Will understand how these ideas are based on continuous performance measurements

Content:

Homework: ½ day
Workshop: 1 day

Service Type:

Training

Who :

IBK Management Solutions GmbH

Language:

English

European Business Excellence Network E.V.
VR 3852
Waldstrasse 35c
D-65187 Wiesbaden
Phone: +49 611 51 00 417

President: C.-Andreas Dalluege
Treasurer: Karin Walter

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