The AnaFact toolkit supports the TQM approach, with a special eyemark on the application and training within SMEs. The toolkit is completely modularised, so that it can be scaled to the individual demands of the applying company. The core of the toolkit consists of GOA-EFQM, an application for supporting the EFQM model in all its phases, which also is the first solution of its kind which has been approved by the EFQM itself.
